Appreciate your Healthcare Assistants

Listen to their observations-
It is usually a healthcare assistant who notices when a patient 'just doesn't look right'. If they notice a patient is acting funny, their observations are changing, or something just isn’t right, it is the nurse’s job to respect that observation and investigate.

The assessment of a patient is one of those tasks that cannot be delegated, but this doesn’t mean that a care assistant can’t notice problems and escalate them to you. Ignoring these escalations could lead to poorer patient outcomes and a sense of disrespect for the healthcare assistant.

You should empower your healthcare assistants to be your eyes and ears. If they think something if wrong - listen and investigate.

Appreciate their skill-set
Healthcare assistants and clinical support workers have started to undertake lot of advanced roles for little or no extra reward; venepuncture, cannulation, ECGs, catheterisation, feeding, wound assessments, pressure area care - list is endless.

If they help you out by doing one of these for you, make sure you say thank you. Generally these 'extra roles' are not within their job description so are performing these tasks out of choice.

Treat them as one of the team
You communicate with the doctors, the patients, the family, and other nurses, but how well do you communicate with your healthcare assistants?

Healthcare assistants are a vital part of the team, not only for the work they do and the observations they make, but because the whole system would fall apart without them.

There is no proverbial 'i' in team.

Include healthcare assistants in care planning and ask their opinion. They have a wealth of knowledge that should be respected. See 'Listen to their observations'.

Don’t take them for granted
Nurses know very well what it is like to have someone look past you, to feel like you don’t matter, and that your input isn’t valuable or welcome.

Healthcare assistants are the backbone of the HSE. They are responsible for the dirtiest jobs, the most difficult ratios, and get the least amount of pay and respect.

Say 'Thank You'
Those two words mean a lot!

A simple 'thank you' lifts the morale of, not only the healthcare assistants, but your whole team. It can make a massive difference even after those exhausting shifts. 


Because HCA’s do more ….. So do we!!!

We are excited to introduce our new range of Healthcare Training!!!

Now Healthcare Assistants are far more versatile in the work they do. Not only do they work in the traditional Nursing Home or Homecare setting but in Hospitals, MRI Clinics, Emergency Departments, Palliative Care, Maternity Care, Phlebotomy Outpatients, Endoscopy & Oncology departments to name but a few.

We provide training to support the Healthcare Assistant in whatever role they choose.

Call  or Email  us to see how you can further your career as a Healthcare Assistant

Contact: 089 9667041 / 021 2348973 Email:

General HCA Training

Looking for a career as a Medical Receptionist…

Career Academy Logo_high res_1000x340mm (2)

Fast-track your way to a career in Medical Reception!

This pathway program combines the Certificate in Medical Reception and the Diploma in Business Administration to give you the confidence to interview for the role as a Medical Receptionist, whilst providing you with qualifications to climb the ladder.

Study in your own time from just £25 a week using our interest FREE payment plan

Administration Pathway – Medical Reception

National Positive Aging Strategy -Survey


Government Survey

During 2018 the Healthy and Positive Ageing Initiative, on behalf of the Department of Health, will carry out a comprehensive review of actions, interventions and programmes relating to older people and ageing with a particular focus on those developed or completed since the publication of the National Positive Ageing Strategy (2013).
This review will focus on each of the four National Positive Ageing Strategy (NPAS) goals (Participation, Health, Security and Research). 
The main deliverable will be a digital directory of actions, interventions and programmes carried out by policy makers and stakeholders at national and local level linked to the goals and action areas of the NPAS and the Age Friendly/WHO domain areas.
Internal and external actions and programmes relating to older people are of interest.
If you have carried out actions or programmes that you think may be relevant to any of the Goals or Action Areas and wish to have information about your activities included in this directory, we would be grateful if you could complete a short survey detailing your actions in this area.

New Corporate Member – We are delighted to welcome The Career Academy!

We are delighted to be associated with The Career Academy who are committed to the development and promotion of the professional standing of Medical Receptionists.

Career Academy Logo_high res_1000x340mm (2)

The Career Academy offers a range of employer recognised courses as well as specialist courses to improve job performance. Their focus is on mentoring, inspiring and supporting people through training so their career or business can reap the rewards. The Career Academy’s course delivery is flexible, so our students can study with minimal disruption to their daily life. They offer flexible payment plans so anyone wanting to learn has the opportunity no matter their circumstances.

Certificate in Medical Reception

Nurse Required -Cork

2018-04-16 11.07.41Screenshot_2018-04-16-11-05-12-1Screenshot_2018-04-16-11-05-25-1


This beautiful purpose built private nursing home is set in two acres of mature gardens in Beaumont, Cork, and is easily accessed from the South Link Road, South Ring Road, Douglas and Blackrock.

Our emphasis is very much on providing first class care in a secure homely environment where residents’ privacy, dignity and independence are respected at all times. Our highly experienced staff is dedicated to providing a level of nursing care second to none, while actively involving family members.

We are now looking for a full time registered staff nurse .

THE ROLE: The person appointed will provide care to residents with varying needs (from specialist support and help with everyday living to those who just need a helping hand to retain some independence).


Registered General Nurse - Excellent communication skills and an ability to demonstrate understanding of the needs of Older People. - Registered with An Bord Altranais - Familiar with HIQA National Standards for Residential Care Settings for Older People in Ireland - Familiar with Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) - Acceptable standard of English both written and oral.

Contact Bronagh on: 021 4292195 or Email:

Healthcare Tutor Required – Cork

Tutor required to deliver QQI Modules on the Healthcare Support Programme in Cork. If interested call Helen on 089 9667041 or email: